Returns
Claims can be made under the following conditions:
- Items that have already been shipped cannot be canceled
- A replacement will be made in the event of damage or defects in the items sent
- Articles can be returned within the statutory withdrawal period of 14 days after receipt of the goods
Please note the following information:
- Please cancel your request for the return in advance via our contact form on
- Please send returns with an insured shipping method - we assume no liability if the shipment is lost
- Please fill in this form and enclose it with your return
The return address is:
PiNkey AG / MAGATI
Hauptstrasse 32
53842 Troisdorf
Deutschland
Fax: 0049 (0)3 67 05 – 20 96 82
E-Mail: support@magati.de
You can find detailed information in our Right of withdrawal.
